Preparing your assignees for success

Our experience in move management is that increasingly customers are looking to reduce the multiple interactions from multiple provider, s even at a survey level. We can recommend that one survey be used to ask multiple providers to submit a quotation which significantly reduces the time commitment from the relocating employee but allows us to obtain multiple quotations. Effective move management ensures that one of the most emotive areas of the relocation can be handled proactively and reduced stress for the assignee.

Working independently our move management service is able to work across the markets finding the right providers specifically for each individual move and select the best value for money solution. This means we might use one provider multiple times for one lane where they demonstrate the value or different partners on a specific lane based on the type of move we are managing for example we may use one partner for a senior executive and another for a manger level. Our aim with move management is finding the right fit, the right value and paying the right price. 

Heart Relocation’s move management team as indicative rates for a significant number of lanes worldwide which we constantly update with each move we undertake and we are regularly adding new lanes . We use these rates as an indication of the likely costs for a shipment on these lanes for cost estimates but more importantly as a "sense" check against any quotes we receive and quickly identify anomalies. Another big advantage of working with Heart Relocation move management is that our partners are challenged to present us not only completive rates but also the extraordinary service Heart Relocation stands for, because they are aware of the fact that if their quote isn't competitive enough, we will either negotiate or look for other options.