Frequently Asked Questions

Typically, you will hear numbers based on 2 or 3 times the gross annual salary of the person being relocated, however you should bear in mind this includes the total cost of the relocation including salary and taxes. From research we can provide the following breakdown of the costs of a relocation based on the percentage of the overall cost of relocation. Please note there are multiple factors that can affect the costs of relocation and the following is provided simply as an example (based on an actual mobility programme cost breakdown) of the cost breakdown of an average long-term relocation: 

Remuneration 27% 

Tax & Social Security 30% 

Housing 16% 

Schooling   6% 

Travel/Flights   2% 

Over base Allowances   11% 

Household Goods Move   2% 

Immigration   2% 

Language Training   1% 

Destination Services   2% 

Professional Fees (Tax) 1%

RMC Fees <1% 

There are a vast number of companies to choose from who would fulfil the role of a relocation management company. They are all different and have varying strengths dependent upon your requirement, but these are probably the most well known companies (in no particular order):

SIRVA is a leading global moving and relocation services provider offering solutions for relocation programmes of any size, frequency and complexity. 

Cartus is the trusted leader among global relocation companies, providing corporate relocation services to organizations of all sizes.

Weichert is an innovative Relocation and Technology Solutions that help companies unleash their talent, anywhere in the world. · Distinctively Different. Employee relocation.

Altair offer global talent mobility solutions across the globe. If you need to relocate your employees, we can provide a seamless experience. 

Aires focus is to positively impact your employees’ relocation experiences so you can focus on one thing – moving your company forward. 

Graebel provide exceptional relocation experiences for your employees. Anywhere in the world. A full service relocation management company (RMC) with a focus on mobility strategy.  

Sterling Lexicon offer the highest quality local, national and international moving and relocation services. 98.5% approval rating. Get a free moving quote today!

Every Relocation Management Company is different, they have their own personalities and ways of working so it is a good idea to do your research, speak to other mobility professionals about their experiences, try to reach beyond the “glossy sales brochure”  and speak to the people who will actually be working directly with you. It may be time consuming but a little extra time spent making the right selection at the beginning will repay you exponentially.

Are we the cheapest solution you can find? No, we are not and nor do we want to be. However, we do not believe we are expensive, we charge a fair fee for the service we provide and believe wholeheartedly in the value we are able to deliver to our clients.  

Our careful approach to proactively managing a process, foreseeing challenges and obstacles and steering a path to avoid them means that for many clients we are able to avoid many costs that more than repay their investment in our fees. 

Combining this with delivering happy employees to their new location who are able to “hit the ground running” and repaying you with an instant return on investment is an incalculable benefit. 

We firmly believe that every company stands to gain from partnering with Heart Relocation. With sincerity, there are myriad benefits to be uncovered in our collaboration. Setting ourselves apart from competitors, we take pride in our unwavering responsiveness. No call remains unanswered, no question left unresolved. If we possess the answer, we provide it promptly; if not, we tap into our extensive network to find a solution. 

Our focus extends beyond the mere journey; we value the outcome profoundly. We hold a fundamental belief in the correlation between productivity and happiness. Recognising the immense stress that accompanies relocation, even for seasoned relocating employees, our mission is to alleviate as many stressors as possible. We take proactive measures to guide your employees and their families to their new destination, fostering a sense of contentment and enabling them to flourish in their new environment — to ‘Land Happy.’ 

If your company prioritises the lowest cost above all else, we may not be the ideal fit for you. However, if you share our conviction in the importance of fostering happy, stress-free, and engaged employees who are empowered to meet their assignment objectives, then we should undoubtedly engage in conversation. 

Simply put, no we don’t have a minimum number of relocations that a client is required to initiate with Heart Relocation. We treat every relocation as unique and important so whether you are a client who moves 3 people a year of 300 you are equally important to Heart Relocation.  

Heart Relocation is set up to manage the fluctuations we know our clients can experience and our teams and processes are structured to enable us to support such fluctuations. Of course, as with all companies in our sector, there are limits to the size of fluctuation that can be managed. We have strict capacity rules for our consultants with our “Never More than 30” principle and within this we build in spare capacity to enable us to manage client initiation variations.  

Having decades of experience in mobility Heart Relocation have a good understanding of what makes a good partner, and it goes beyond the typical due diligence that we do as a standard part of our onboarding. We ensure that our partners have all the required documentation and processes to deliver the required services, that they are of good standing and adhere to the legal requirements. We ensure they have a solid financial footing and can deliver on the KPI’s we have in place for all our partners. 

 Beyond the technical we are looking to work with partners that have a “customer first” approach and we look for evidence that this is in their mindset. We also deep dive into the staff that will be working with our clients to understand their strengths and experience to ensure we have a good fit with the employees entrusted to our care. 

Heart Relocation prides ourselves on the quality and value we provide and whilst we are able to provide discounts and incentives based on volumes, we will not reduce our fees to be “the cheapest”. We strongly believe that our fees are fair and represent excellent value. Taking a little extra care with your relocating employees, ensuring they “Land Happy” can have considerable benefits in terms of productivity and internal credibility which can be significantly higher than our fees. 

Of course, our fees can vary based on the required scope of work.