Can a smaller RMC really handle a global programme?
It’s a fair question. But perhaps the more important question is:
What does your programme actually need to succeed?
For many organisations, the answer isn’t a larger provider. It’s greater visibility, stronger accountability, faster response times, and access to people who truly understand the programme.
A dedicated account manager. Consistent points of contact. Lower caseloads. Deep knowledge of your policies, stakeholders, culture, and mobility objectives.
These are not simply service features. They are factors that directly influence employee experience, policy compliance, programme efficiency, and the time your team spends managing exceptions and escalations.
At Heart Relocation, we have built our model around this principle: combining global capability with focused account ownership and expertise.
For organisations that need additional strategic support, we also offer:
- A Global Mobility Plan Scan to identify opportunities, risks, and areas for optimisation.
- A Second Opinion Service for organisations seeking an independent review of their current programme, provider, or mobility approach.
- An outsourced Global Mobility colleague membership, providing ongoing access to experienced mobility expertise without the need for a full-time internal resource.
Global mobility programmes don’t succeed because of the size of the provider.
They succeed when the right expertise, attention, technology, and accountability are in place.
Want to discuss how Heart can help with your Global Mobility requirements, especially if you have found that your supplier just isn’t paying enough attention to your programme? We’d be happy to show you what a more proactive, accountable and genuinely personal approach looks like.