Employee Counselling

Heart Relocation  provides comprehensive support for corporate relocations, including assignee counselling. Our approach is designed to address the unique needs of relocating individuals taking time to understand them, their hopes and fears, offering emotional support alongside the physical relocations services. Our consultants have caseloads limits (Never more than 30) which ensures they have the time to invest in the assignee and family and help manage the stress and cultural adjustments that come with an international relocation. In summary, Heart Relocation focuses on personalized care and practical solutions to enhance assignees’ relocation experience.

At Heart Relocation we recognise that every employee is different and as such we focus on their individual needs and tailor our approach to meet their needs. This can be anything from understanding an employees communication styles and preferences through to taking time to ask questions about how they are feeling. We recognise that relocating employees can be asked the same questions multiple times by different people through the process and we have adopted a “ask once” principle which limits the repetitive requests they often face. We even pre complete forms on tier behalf where we have the information and only send them to the employee for signature or where we don’t have the information already.

Simply put it is down to proactivity and availability. At Heart Relocation we recognise that relocating can be challenging, daunting and emotional so it is critical that we proactively communicate what is happening and why. This becomes more important when things don’t go to plan and our consultants will take full ownership of all challenges and communicate the plans with the employee. Our employees are available to the needs of your employees and our flexible working practices enable them to manage their time around the needs of the employees under their care.

Heart Relocation prioritises employee well-being during relocations. Here’s their approach:

1. Invested Time:
   • Heart Relocation consultants maintain low caseloads (never more than 30), allowing them to truly understand each employee and their family.
   • Our consultants address individual challenges to ensure a balanced and supportive experience for the entire family.
2. Holistic Well-Being:
   • Beyond practical aspects like finding homes and schools, Heart Relocation focuses on emotional safety and security.
   • Consultants act as advocates and trusted advisors throughout the relocation process.

In summary, Heart Relocation emphasizes personalized care, time, and emotional support for employees and their families during relocations.

Heart Relocation recognise that the all relocating employees will experience some challenges over the course of a relocation. The path is pretty consistent and starts with:

Elation and enthusiasm:  A new job, promotion, increased salary and recognition.

Shock, Denial Doubt and Anger:  As the relocation becomes reality.

Concern, New Start, Faith and Commitment: Adjusting to the new normal and finding the path to thrive in the new location.

Not all employees will experience these emotions at the same level , some will experience them mildly and some will be severely effected.  At Heart Relocation our job is to help the employee and their family navigate not just the physical move but the emotional journey with open, honest conversations and providing them with tools, tips and programmes to navigate a less stressful path.

To find out more about Heart Relocation’s “Wellbeing Play Book” please use the contact form or call us.