Cultural & Language Training

Heart Relocation has access to a wide range of language learning capabilities from one to one face to face sessions, virtual one to once sessions, business and family group sessions and virtual self learning tools. We look to work closely with our clients to determine the best approach based on scope and budget.

No language packages can be tailored to each clients requirements or policy, typically we see most policies including 30 hours of language training as standard but we do have clients that authorise 50 or more hours. We also have clients that only provide self learning digital programmes for their employees.

Cultural training is indeed crucial for assignees embarking on international assignments. Even for locations that feel “familiar” there can be significant nuances in how people act and react, which if not understood by the assignee can lead to mis communication and significantly impact the potential effectiveness of the assignment. Here are a few areas to consider:

1. Cross-Cultural Competence: Cultural training equips assignees with the knowledge and skills needed to navigate cultural differences effectively. It helps them understand local customs, communication styles, and social norms.
2. Reducing Culture Shock: Assignees often experience culture shock when moving to a new country. Cultural training prepares them for this transition, minimizing surprises and helping them adapt more smoothly.
3. Enhancing Productivity: Understanding cultural nuances improves collaboration and productivity. Assignees who grasp local business practices can build stronger relationships with colleagues and clients.
4. Avoiding Misunderstandings: Misinterpreting gestures, language, or behavior can lead to misunderstandings. Cultural training provides insights into context-specific cues and helps prevent unintentional offense.
5. Adjustment Strategies: Assignees learn coping strategies for dealing with stress, homesickness, and isolation. They gain practical advice on daily life, from grocery shopping to transportation.

In summary, cultural training is an investment that pays off in successful international assignments.

Heart Relocation has access to some of the most advanced and forward thinking cultural training programmes for specific, targeted, one to one programmes through to digital self assessment and support programmes, group of family sessions are available virtually or face to face and are all specifically targeted on helping the employee to understand the business and social nuances to ensure they can integrate, collaborate and deliver on their assignment objectives.

Each programme commences with the employee completing a Cultural Profile Questionnaire which the cultural coach will use to deliver coaching tailored to the needs of the individual. A standard programme will include 4 one to one sessions delivered over a maximum 4 month period and will include access to online self learning programmes to support and reinforce the one to one sessions.